Get Help!
Constituent Help Desk
The Office of the Public Advocate assists with complaints and inquiries involving government-related services and regulations. From resolving housing complaints to combating abuse by agencies, the Office helps thousands of New Yorkers annually by improving transparency and accountability of City government.
The Office of the Public Advocate is operating on a hybrid schedule and is only receiving constituents in-person with an appointment.
If you have a general question or inquiry please fill out our general question form. Thank you for your patience.
Contact our Constituent Services department
The Advocate text chatbot
The Office of the Public Advocate offers an SMS text chat bot that constituents can text and ask questions in order to find resources and services. Text "Hello" to (833) 933-1NYC or 833-933-1692.
Additional ways to contact us
Email: gethelp@advocate.nyc.gov
Hotline: (212) 669-7250
Fax: (888) 409-0287*
Text: (833) 933-1692
*Our fax number has changed temporarily while we upgrade our infrastructure