Buses and Subways
To complain about bus service, call the MTA NYC Transit's Department of Buses Complaint Line. Have ready the time, date, stop, and the bus number. If you want to complain about a driver, try to get his or her badge number before you make the call.
Monday through Friday, 7 am to 7 pm
(888) 692-8287
To retrieve articles you've lost on an MTA New York City Transit bus or subway, call the Lost and Found. Give the operator a complete description of the article, when and where you lost it, including details like the date, time, station, bus number, train line and borough.
Monday through Wednesday, Friday, 8 am to 12 pm, Thursday, 11 am to 6:30 pm
(212) 712-4500
The MTA New York City Transit offers up-to-the-minue information about how things are moving throughout the bus, express bus, subway, and ferry system.
7 days a week, 24 hours a day
(718) 330-1234
To complain about subway services, call the NYCTA's Customer Complaint Line. Have ready the time, date, station, train number and the car. If you want to complain about a driver or a conductor, try to get the badge number before you make the call.
Monday to Friday, 9 am to 5 pm
(718) 330-3322
Located underground, in a former Brooklyn subway station, the Transit Museum traces the history of public transportation in New York City.
Closed for renovation until 2003
Boerum Place and Schermerhorn Street
Brooklyn, NY
(718) 243-3060
The NYPD's Transit Police deter and detect crime in the subway. In an emergency, call 911, but for other information, call Transit Police Headquarters.
370 Jay St.
Brooklyn, NY 10021
(718) 243-8906/3442
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